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Donford BMW Motorrad Stellenbosch – Parts and Rider Gear Sales Executive

Objective of the Position:

To optimise rider gear and parts sales opportunities with optimum profitability and maximum customer satisfaction, through the availability and delivery of correct parts.

Main Responsibilities:

  • Cash outstanding report
  • Work in progress report
  • DOC report
  • Daily sales report
  • RFC’s (return for credit)
  • Ensure effective product knowledge (parts) understanding
  • Explain technical details in a simple and understanding manner and highlighted benefits to add value
  • Ensure correct pricing is indicated
  • Ensure Rider Gear is displayed correctly and to BMW standard
  • Ensure all Rider Gear to be packed away before close of business
  • Contact possible new/existing customers regularly (i.e email or phone etc )
  • Actively market/advertise products and brand to existing/non-existing BMW group customers, continuous brand/product awareness
  • Receive, welcome and attend to all walk-in (external) customers
  • Attend to general telephonic enquiries
  • Establish customer needs by asking open questions, actively listening and taking notes
  • Ensure your work station is clean and tidy at all times

Essential requirements: 

  • Senior Certificate (Grade 12) with Maths
  • Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership would be highly desirable
  • Driver’s license
  • Knowledge of motorcycles and rider gear would be advantageous
  • Computer Literacy

Competencies required for this position:

  • Communication with Impact
  • Customer and Service Orientation
  • Flexibility & Willingness to Learn
  • Motivation to Perform & Achieve Results
  • Self-Management & Resilience

Please ensure that if you submit a resumé, your email address and mobile number is included. 

Only shortlisted candidates will be contacted. 


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