Detailed Career Description

BMW Stellenbosch - Motorrad Workshop Foreman

Main Purpose of the Role: 

To provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

Key Performance Areas:

• Manage and monitor labour sales and workshop profitability, and at all times conduct effective workshop planning
• Plan workshop production according to productive and available staff
• Attend to escalated workshop (technical) problems accordingly
• Evaluate all serviced vehicles (technical) and assist in ordering parts
• Maintain good housekeeping within department
• Manage training of all service staff
• Provide feedback to all workshop staff on individual performance against targets
• Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
• Manage risk (financial and non – financial) within department
• Manage and drive personal and professional development
• Provide efficient and effective internal communication

Minimum Requirements:

• Senior Certificate (Grade 12)
• Qualified Motorcycle Technician
• 5 Years’ Workshop experience in a Dealership as Technician.
• Supervisory/Foreman experience in a Workshop would be highly advantageous.
• The aptitude and competency to manage a team effectively
• Valid motorcycle license

Essential Competencies/Skills/Knowledge:

• Diagnostic Ability/Skills
• Working knowledge of i-vehicles
• Planning & Organising
• Customer & Service Orientation
• Leading & Managing Teams
• Following Instructions & Procedures
• Coping with Pressure & Setbacks

A competitive salary is offered plus an incentive scheme, as well as standard company benefits such as medical aid and provident fund contributions.

Interested candidates who wish to apply, are requested to include a covering letter in which you motivate their suitability for the role.

Only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, you can assume that your application was not successful.